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The resort welcomes guests in a 5-storey building with a lift and 298 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. There are a number of shops, including a souvenir shop. Children can enjoy the playground. Additional amenities include a newspaper stand and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service (on request and for a fee), a car hire service, medical assistance, a transfer service, 24-hour room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 2 conference rooms.

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