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The complex was modernised in 2022. The complex has 16 lifts and features 1020 rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional facilities include a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a childcare service, medical assistance, 24-hour room service (for a fee), a laundry service, a hairdresser and a page service. A business centre with a flip chart and pens and photocopier is available.

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