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The hotel has 24 suites, 74 single rooms and 402 double rooms, which are located on 19 storeys and are reachable by lift. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

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