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The resort has 18 suites, 6 single cabins and 156 double cabins, which are located on 9 decks and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the guest services desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows passengers to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. A parking deck is available to those who wish to travel with their own car. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, cabin service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring ports of call. Complimentary newspapers are available. A business centre with fax machine and projector is available.

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